Terms and Conditions

Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement
Article 6 - Right of withdrawal
Article 7 - Costs in case of revocation
Article 8 - Exclusion of right of withdrawal
Article 9 - The price
Article 10 - Conformity and Warranty
Article 11 - Delivery and execution
Article 12 - Payment
Article 13 - Complaints
Article 14 - Disputes
Article 15 - Adaditional or derogatory provisions
Article 16 - Safety instructions

Article 1 - Definitions
These terms and conditions include:

Prayer period: The term within which the consumer can use his right of withdrawal;
Consumer: the natural person who does not act in the exercise of occupation or business and a distance contract with the entrepreneur;
day: calendar day;
Duration Transaction: A remote agreement with respect to a series of products whose delivery and / or purchase obligation has been spread over time;
Sustainable data carrier: Any means that allows the consumer or entrepreneur to store information that is directed to him personally in a way that allows future consultation and unchanged reproduction of the stored information.
Right of withdrawal: The possibility for the consumer to refrain from the distance agreement within the concealment period;
Model Form: The Model Form for Revocation that provides the Entrepreneur who can complete a consumer when he wishes to use his right of withdrawal.
Entrepreneur: The natural or legal person who offers products to consumers;
Remote Agreement: an agreement whereby only one or more remote communication techniques are used in the context of a system for distance selling of products, up to and including the conclusion of the agreement;
Remote communication technology: means that can be used to conclude an agreement, without the consumer and entrepreneur being simultaneously in the same space.
General Terms: The present Terms and Conditions of the Entrepreneur.

Article 2 - Identity of the entrepreneur

Weidehek 50A2         
4824 AS Breda         
E-mail: info@dw4trading.com
CCI-number: 69091552
VAT-number: NL857729081.B01

Article 3 - Applicability

  1. These terms and conditions apply to every offer of the entrepreneur and to any established agreement on distance and orders between the entrepreneur and the consumer.
  2. Before the remote agreement is concluded, the text of these terms and conditions will be made available to the consumer. If this is not reasonably possible, before the agreement is concluded on a remote basis, it is indicated that the terms and conditions of the entrepreneur will be shown and sent free of charge at the request of the consumer as soon as possible.
  3. If the remote agreement is concluded electronically, by way of derogation from the preceding paragraph and before the distance contract is concluded, the text of these terms and conditions may be made available to the consumer electronically in such a way that the Consumers can easily be stored on a durable data carrier. If this is reasonably impossible, before the distance contract is concluded, the terms of the general terms and conditions will be notified electronically and that they will be sent free of charge electronically or otherwise by the consumer.
  4. In the event that, in addition to these general terms and conditions, specific product conditions apply, the second and third paragraphs apply mutatis mutandis and, in the case of contradictory terms and conditions, the consumer may always rely on the applicable provision that is most favorable to him.
  5. If one or more provisions in these Terms and Conditions are at any time wholly or partially void or destroyed, the agreement and these terms remain for the remainder and the relevant provision shall be replaced by mutual agreement without delay by a provision that approached the extent of the original as much as possible.
  6. Situations not regulated in these terms and conditions must be evaluated "to the mind" of these terms and conditions.
  7. Uncertainties about the explanation or content of one or more terms of our terms should be explained to the minds of these terms and conditions.

Article 4 - The offer

  1. If an offer has a limited period of validity or is subject to conditions, this is explicitly stated in the offer.
  2. The offer is free of charge. The entrepreneur is entitled to change and modify the offer.
  3. The offer contains a complete and accurate description of the products offered. The description is sufficiently detailed to allow a good assessment of the offer by the consumer. If the entrepreneur uses images, they are a true faithful representation of the products offered. Apparent mistakes or manifest errors in the offer do not bind the entrepreneur.
  4. All images, specifications of the data in the offer are indicative and can not give rise to damages or dissolution of the agreement.
  5. Images on products are a true and fair view of the products offered. Entrepreneur can not guarantee that the displayed colors exactly match the true colors of the products.
  6. Each offer contains such information that it is clear to the consumer what the rights and obligations are attached to the acceptance of the offer. This concerns in particular:
  • the price including taxes;
  • the possible costs of shipping;
  • the manner in which the agreement will be established and what action is necessary for this;
  • whether or not it applies to the right of withdrawal;
  • the manner of payment, delivery and execution of the agreement;
  • the time limit for acceptance of the offer or the period within which the entrepreneur guarantees the price;
  • the amount of the distance communication fee if the cost of using remote communication technology is calculated on a different basis from the regular base rate for the communication medium used;
  • Whether the agreement is archived after the creation, and if so, how it is consulted for the consumer;
  • the way in which the consumer can check and, if desired, restore the information provided by him under the agreement before the conclusion of the agreement;
  • any other languages ​​in which, in addition to the Dutch, the agreement can be concluded;
  • the codes of conduct which the entrepreneur has undergone and the way in which consumers can consult these codes of conduct by electronic means.

Article 5 - The agreement

  1. Subject to the provisions of paragraph 4, the agreement shall be concluded at the time of acceptance by the consumer of the offer and compliance with the conditions attached thereto.
  2. If the consumer has accepted the offer by electronic means, the entrepreneur immediately confirms receipt of acceptance of the offer by electronic means. As long as the acceptance of this acceptance is not confirmed by the entrepreneur, the consumer can terminate the agreement.
  3. If the agreement is established electronically, the entrepreneur finds appropriate technical and organizational measures to ensure the electronic transmission of data and ensures a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate safety measures.
  4. The entrepreneur can, within legal frameworks, inform whether the consumer is able to meet his payment obligations, as well as all the facts and factors that are relevant for the accountability of the remote agreement. If, on the basis of this investigation, the entrepreneur has good grounds for not entering into the agreement, he is entitled to refuse an order or application or to impose special conditions on the execution.
  5. The entrepreneur shall forward to the consumer the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:

a. The visiting address of the establishment of the entrepreneur where the consumer is entitled to complaints;
b. the conditions under which and the manner in which the consumer may make use of the right of withdrawal or a clear notification of the exclusion of the right of withdrawal;
c. the information about guarantees and existing post-purchase service;
d. the information contained in article 4 paragraph 3 of these terms, unless the entrepreneur has already provided this information to the consumer prior to the performance of the agreement;
e. The terms for termination of the agreement if the agreement is of a duration of more than one year or indefinite duration.

          6. In the event of an overdraft transaction, the provision in the previous paragraph applies only to the first delivery. 
          7. Any agreement is entered into under the suspensive conditions of sufficient availability of the products in question.

Article 6 - Right of withdrawal
When delivering products:

  1. Customers have the legal right to register a product for return within 14 days of receipt without giving any reason. After this notification, the customer has another 14 days to actually return the product. If a customer makes use of his right of return, you must refund the entire order amount, including shipping costs, within 14 days after the return notification.
  2. During the bedtime, consumers will carefully handle the product and the packaging. He will only extract or use the product to the extent that it is necessary to assess whether he wishes to maintain the product. If he makes use of his right of withdrawal, he will return the product with all delivered accessories and - if reasonably possible - to the vendor in the original condition and packaging, in accordance with the reasonable and clear instructions provided by the vendor.
  3. When the consumer wishes to withdraw his right of withdrawal, he is obliged to inform the entrepreneur within 14 days of receipt of the product. After the consumer has announced that he wishes to withdraw his right of withdrawal, the customer must return the product within 14 days. The consumer must prove that the goods delivered have been returned in time, for example by means of proof of shipment.
  4. If the customer has not disclosed the termination period referred to in paragraphs 2 and 3, to use his right of withdrawal or resignation. The product has not returned to the entrepreneur, the purchase is a fact.

Article 7 - Costs in case of revocation

  1. If the consumer makes use of his right of withdrawal, the costs of return will be for his account at most.
  2. If the consumer has paid an amount, the entrepreneur will repay this amount as soon as possible, but no later than 14 days after withdrawal. However, the condition that the product has already been returned is subject to consultation by the web shop or closing proof of complete return.

Article 8 - Exclusion of right of withdrawal

  1. The entrepreneur may exclude the consumer's right of withdrawal for products as defined in paragraphs 2 and 3. The exclusion of the right of withdrawal shall only apply if the entrepreneur clearly states this in the offer, at least in time for the conclusion of the agreement.
  2. Exclusion of the right of withdrawal is only possible for products:
  1. made by the entrepreneur in accordance with the specifications of the consumer;
  2. which are clearly personal in nature;
  3. which by their nature cannot be returned;
  4. who can spoil or age quickly;
  5. whose price is subject to fluctuations in the financial market on which the entrepreneur has no influence;
  6. for newspapers and magazines
  7. for audio and video recordings and computer software that the consumer has broken the seal.
  8. for hygienic products whose consumer has broken the seal.

Article 9 - The price

  • During the period of validity of the offer, the prices of the products offered will not be increased, except for price changes due to changes in VAT rates.
  • By way of derogation from the previous paragraph, the entrepreneur may offer products whose prices are subject to fluctuations in the financial market and where the entrepreneur is not affected by variable prices. This range of fluctuations and the fact that any prices quoted are target prices are stated in the offer.
  • Price increases within 3 months after the conclusion of the agreement are permitted only if they result from statutory regulations or provisions.
  • Price increases from 3 months after the conclusion of the agreement are only allowed if the entrepreneur has stated this and:

a. These are due to statutory regulations or provisions; or
b. the consumer has the power to terminate the agreement as of the date of the price increase.

       5. Prices mentioned in the offer of products include VAT.
       6. All prices are subject to press and error errors. No liability is accepted for the consequences of pressure and error errors. In case of errors and mistakes, the entrepreneur is not required to deliver the product according to the wrong price.

Article 10 - Conformity and Warranty

  1. The entrepreneur ensures that the products comply with the agreement, the specifications specified, the reasonable requirements of validity and / or usability and the legal provisions and / or the existing date of the agreement. government regulations. If agreed, the entrepreneur also ensures that the product is suitable for other than normal use.
  2. A guarantee provided by the entrepreneur, manufacturer or importer does not affect the legal rights and claims that the consumer may apply to the entrepreneur under the agreement.
  3. Any defects or defective products must be reported in writing within 2 weeks after delivery to the entrepreneur. Returns of the products must be done in the original packaging and in a state of the art.
  4. The entrepreneur's warranty period corresponds to the factory warranty term. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, or for any advice regarding the use or application of the products.
  5. The warranty does not apply if:
  • The consumer has repaired and / or edited the products themselves or has been repaired and / or edited by third parties;
  • The products delivered to abnormal conditions are exposed or otherwise treated with care or contrary to the instructions of the entrepreneur and / or treated on the packaging;
  • The invalidity is wholly or partly the result of regulations that the government has put or will state regarding the nature or quality of the materials used.

Article 11 - Delivery and execution

  1. The entrepreneur shall take the utmost care when receiving and carrying out orders for products.
  2. The place of delivery is the address that the consumer has notified to the company.
  3. Subject to what is stated in paragraph 4 of this article, the company will carry out accepted orders at an expeditious speed, but not later than 14 days, unless a consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot be executed, or only partially, the consumer receives notification within 14 days of placing the order. In that case, the consumer has the right to dissolve the agreement at no cost. The consumer is not entitled to compensation.
  4. All delivery terms are indicative. The stipulated time limits cannot be deducted from the consumer. Exceeding a time limit does not entitle the consumer to damages.
  5. In case of dissolution in accordance with paragraph 3 of this article, the entrepreneur will repay the amount paid by the consumer as soon as possible, but not later than 14 days after dissolution.
  6. If delivery of a ordered product proves impossible, the entrepreneur will make an effort to make a replacement article available. Delivery will be reported in a clear and understandable manner that a replacement article is delivered. For replacement items right of withdrawal cannot be excluded. The cost of any return shipping is at the expense of the entrepreneur.
  7. The risk of damage and / or loss of products rests with the entrepreneur until the time of delivery to the consumer or a predetermined representative and known to the entrepreneur, unless explicitly agreed otherwise.

Article 12 - Payment

  1. Unless otherwise agreed, the amounts owed by the consumer shall be paid within 7 working days of the commencement of the commencement date referred to in Article 6, paragraph 1.
  2. The consumer is obliged to notify the entrepreneur without delay of any incorrect or reported payment information.
  3. In the case of consumer default, the entrepreneur, subject to legal restrictions, has the right to charge the reasonable costs previously announced to the consumer.

Article 13 - Complaints

  1. Complaints about the performance of the agreement must be submitted to the entrepreneur within 7 days after the consumer has identified the defects.
  2. Complaints submitted to the entrepreneur shall be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will reply within 14 days with a notice of receipt and an indication when the consumer can expect a more comprehensive response.
  3. If the complaint cannot be resolved by mutual agreement, a dispute arises which is susceptible to the dispute settlement.
  4. In case of complaints, a consumer must first contact the entrepreneur. It is also possible to report complaints via the European ODR platform (http://ec.europa.eu/odr).
  5. A complaint does not suspend the obligations of the entrepreneur unless the entrepreneur indicates otherwise in writing.
  6. If a complaint is found to be well founded by the entrepreneur, the entrepreneur will either replace or repair the goods at its option or delivered.

Article 14 - Disputes

  1. Under agreements between the entrepreneur and the consumer to which these terms and conditions relate, only Dutch law applies. Even if the consumer is living abroad.
  2. The Vienna Sale Convention does not apply.

Article 15 - Additional or derogatory provisions
Additional or different provisions from these terms and conditions may not be in the consumer's interest and should be written in writing or in such a way that they can be stored by the consumer in an accessible manner on a sustainable data carrier.
Article 16 - Safety instructions
Safe and maintenance
DW4Trading pays a lot of attention to the safety of the products offered. The handmade products are made and checked with love. We use the Dutch standard for pacifier cords.
After purchasing a pacifier clip or bite cord it is up to the parents / guardians to comply with the supplied safety instructions. DW4Trading does not take responsibility for the use of the products. DW4Trading is not responsible for any accidents that occur during the use of our products. As a parent / guardian you are responsible for safety. Therefore, check the articles regularly and if in doubt about safety, always remove the products.
By agreeing to the terms and conditions, it is confirmed that knowledge has been taken of the safety regulations.
Which materials are used?
The silicone beads, wooden beads, wooden rings and wooden figures are free of BPA, plasticizers and other harmful chemicals.
The silicone is 100% food grated silicone.
How are the materials fixed?
The beads and wooden rings are attached to a nylon cord in a special way and are tested by us before they are sent.
Pacifier cords
Use the pacifier clip only under the supervision of an adult.
The pacifier cord must never be given in bed or in the cradle.
A pacifier clip is not a toy! A pacifier clip is a tool for not losing the teat.
Never make the pacifier cord longer. The pacifier clip is maximum 22 cm, excluding clip. This is according to the safety requirement NEN 12586.
Never disconnect cords yourself.
The pacifier clip is not a biting toy, but if your child has the beads once in the mouth this is not a problem.
Before use, always check that all parts are still firmly connected to each other and to any unevenness. If in doubt, do not use the product again.
When the pacifier cords come into contact with a lot of saliva or fluid, the materials can lose their firmness and therefore break down faster.
Only use the teether under the supervision of an adult.
Wooden teeth rings may no longer be used once your child has teeth.
Always check the product before use, make sure everything is secure and that there are no unevennesses. The teether should never be given in bed or in the cradle.
Baby gym / Baby gym hangers
Only use the baby gym under the supervision of an adult. Make sure the baby gym is well and preferably on a rough surface. The baby gym is made from untreated wood.
The wooden beads and rings may not be kept completely under water. This makes the wood soft. If a wooden part is dirty, it may be wiped with a damp cloth.
The silicone beads can be rinsed with water when fluff or crumbs stick to it. After washing with water, let the product dry in the air. The products with silicone beads are not suitable for boiling, but they are allowed in the freezer.
For all products, if damaged, they must be replaced.

Webwinkel Keurmerk